GENERAL CONDITIONS OF PERSONAL DATA PROTECTION
GENERAL PROVISIONS
General conditions of personal data protection refer to personal data contained on the Website and processed when theWebsite is used, or collected and stored by Hemp Fiume d.o.o., Stupari 26a, 51216 Viškovo from a natural person as data subject and User. Hemp Fiume d.o.o. collects personal data for the purpose of concluding and fulfilling purchase and sale contract, records of placed orders, unique customer identification, business analysis, marketing, implementation of reward system, product delivery, preparation of purchase and sale documentation, technical support, and authorization of credit and debit card payments.
Hemp Fiume d.o.o.as theWebsite service provider is committed to protecting User privacy and personal data. Users are asked to read the General Terms of Service to better understand which information Hemp Fiume d.o.o. collects, in which way, and for what purposes it uses them.
If Users have any questions regarding the protection of personal data, they can contact directly Hemp Fiume d.o.o. at the email address info@hemp.hr.
Users are kindly asked to read the General Conditions of Personal Data Protection carefully. By providing personal data on the Website and agreeing to the General Terms of Service via Website, User confirms to have read, understood and agreed to the General Conditions of Personal Data Protection, and agrees that their personal data is collected, processed and used in accordance with the General Terms of Service.
If User does not agree with the General Terms of Service and the General Conditions of Personal Data Protection, they are obliged to leave and not use the Website.
The General Terms of Service of the Website apply to all issues that are not specifically regulated by the General Conditions of Personal Data Protection.
AMENDMENTS TO GENERAL CONDITIONS OF PERSONAL DATA PROTECTION
Hemp Fiume d.o.o. may amend or supplement the General Conditions of Personal Data Protection at any time by publishing the amended text on the Website. Amendments to the General Conditions of Personal Data Protection shall enter into force immediately upon publication on the Website.
User as a data subject is responsible and obliged to review and study the applicable General Conditions of Personal Data Protection available on the Website each time before providing personal data.
PROCESSING AND USE OF PERSONAL DATA
On the Websitehemp.hr, Hemp Fiume d.o.o. collects the following personal data of data subjects: name and surname, password, telephone number, address, e-mail address, product delivery address, billing address, postal code, city, date of birth. The following persons may have the insight into User’spersonal data in the performance of their work activities related to purchase and sale contracts concluded by Users: legal entities involved in the performance of purchase and sale contracts such as delivery services, bookkeeping services, IT support, marketing support, related companies, public bodies that require the submission of personal data in accordance with the binding regulations; Hemp Fiume d.o.o. keeps personal data collections in this concern.
Buyer agrees that Hemp Fiume d.o.o. may process personal data for the needs of its own records and statistics; for the purpose of creating a database of buyers, informing about products and services; for information on delivery and the delivery of promotional materials; forthe improvement of customer relations and services. It may provide such information to third parties for the purpose of fulfilling contracts, protecting the interests of users, and preventing possible abuses; for the need of better understanding and insight into individual needs and requirements of users, as well as for developing opportunities to provide all services that result in increased User satisfaction. Hemp Fiume d.o.o. shall keep personal data as long as necessary for the purposes provided for in these General Terms of Service.
Hemp Fiume d.o.o. shall ensure that User’spersonal data is stored in a safe place (which includes reasonable administrative, technical, and physical protection to prevent unauthorized use, access, disclosure, copying or alteration of personal data), that can only be accessed by authorized persons.
Hemp Fiume d.o.o. undertakes to enableUsers to access their personal data in order to ensure that personal data is accurate, complete, and up-to-date.
If Users request the correction or deletion of their personal data, Hemp Fiume d.o.o. shall modify or remove such data.
Hemp Fiume d.o.o. shall forward the necessary personal data exclusively to business partners for the realization of the delivery of Buyer’s order or to address printed advertising materials.
Hemp Fiume d.o.o. does not record or store User transaction data required for card payments.
Hemp Fiume d.o.o. shall keep personal data as long as necessary for the purposes provided for in these General Terms of Service.
The head of the personal data collection who establishes and keeps records is:
ŽeljkoOtopal, Stupari 26a, 51216 Viškovo, email address: office@hemp.hr,
Personal data in personal data collections is adequately protected against accidental or intentional misuse, destruction, loss, unauthorized alteration or access.
The head of the personal data collection has taken the required technical, personnel and organizational measures to protect personal data from accidental loss or destruction and from unauthorized access, unauthorized alteration, unauthorized publication, and any other misuse; he imposed the obligation of signing confidentiality statement to employees involved in data processing.
User of the Websitehemp.hr has the right to obtain information on the collection and processing of their personal data from the head of the personal data collection. The head of the personal data collection shall submit the following to each User of the Website upon User’s request or upon request of User’s legal representatives or proxiesno later than 30 days from the submission of request:
- confirmation of whether or not personal data relating to them is being processed; provide information in an understandable form on the data relating to User whose data is being processed and information on the source of such data; provide access to the records of the personal data collection and access to personal data contained inthe personal data collection that are relatedto User andto transcription of this data; submit excerpts, certificates or printouts of personal data contained in thepersonal data collection related to User, which must contain an indication of purpose and legal basis for collection, processing, and use of this data; provide a printout of data showing who, for what purposes and on what legal basis received personal data related to User for use; give notice of the logic of any automatic processing of data related to User.
At the request of the Website User, or their legal representatives or proxies, the head of the personal data collection is obliged to supplement, change or delete personal data if it is incomplete, inaccurate or not up-to-date.
Irrespective of the request of the Website User, in case the head of the personal data collection determines that personal data is incomplete, inaccurate or not up-to-date, he will supplement or change it himself.
The head of the personal data collection is obliged to inform the person to whom personal data relates and the recipients of personal data about supplement, change or deletion of personal data within 30 days at the latest.
When User engages in certain activities on the Website such as opening an account, using online store, filling out surveys, comments, posting content, participating in contests or prize competitions, sending feedback, seeking service information, applying for a job advertisement, Hemp Fiume d.o.o. may ask User to provide certain additional personal data. In this case, before providing additional personal data, User is obliged to study the General Conditions of Personal Data Protection and agree to their application regarding the additional data.
Depending on the types of activities, some of requested data is defined as mandatory and some as voluntary. If User does not provide mandatory data for the activity that requires so, they will not be allowed to participate in this activity.
Hemp Fiume d.o.o. collects and uses personal data to enable users to use services and activities through the Website, improve the Websiteoperation, create a database of users to improve the Service and/or marketing, contact users to submit marketing notices, improve advertising and promotional activities and analyze the use of the Website. Also, personal data can be used to solve problems, perform administrative tasks, and establish contact with users.
By providing personal data and accepting the General Conditions of Personal Data Protection, User agrees to be informed by Hemp Fiume d.o.o. and the persons listed in these General Terms of Service about their promotional activities, products, and services.
PROVIDING PERSONAL DATA
By providing personal data on the basis of the General Conditions of Personal Data Protection, User agrees that Hemp Fiume d.o.o.allows their personal datais used by persons related to Hemp Fiume d.o.o. for the purpose of conducting marketing and promotional activities and providing marketing information.
Any other disclosure of personal data to third parties can be done only in accordance with the legal regulations governing the protection of personal data.
AMENDMENTS AND CORRECTIONS OF PERSONAL DATA
Hemp Fiume d.o.o. considers that each data subject should be able to ensure their personal data is accurate, complete, and up-to-date. If User considers that their personal data is incomplete, inaccurate or not up-to-date, they can contact us via email at info@hemp.hr and request supplement, modification or deletion of personal data.
Hemp Fiume d.o.o. recommends that Users update their personal data regularly. Users may also request that account information is deleted or removed.
DATA PROTECTION
Hemp Fiume d.o.o. is seriously committed to the protection of personal data and has taken various precautions to protect User’spersonal data. User can access personal data on the Websiteby using password and email address.
CONFIDENTIALITY OF THIRD-PARTY DATA
The General Conditions of Personal Data Protection apply only to the use and utilization of data that Hemp Fiume d.o.o. collects from data subjects. Other websites that can be accessed through the Website have their own statements of confidentiality and data collection and modes in which it is used and published. If Users visit one or more other websites through the Website, it is recommended that they review the confidentiality statement of that website. Hemp Fiume d.o.o. is not responsible for the modes and conditions of operation of third parties.
OTHER DATA
In addition to personal data, Hemp Fiume d.o.o. may ask Users to provide other data by which they cannot be identified and is not considered personal data (for example, data on the method of use of websites, computer, Internet server, preferences, hobbies, interests, activities), which provides better, more accurate and individualized selection of data for Users; improvement of the Website; further directing and adapting of the Website content to Users. Based on this data, Hemp Fiume d.o.o. learns information about which content is the most popular and among which users.
